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Christmas Closure

Between the dates of 21st December 2016 and the 4th of January 2017, no orders will be shipped due to AL-KO New Zealand's anual Christmas closure. Unless otherwise stated, normal shipping will resume on the 4th of January 2017.

Transit Time

Transit time for most products is usually 1 to 5 business days from the date of order. Orders will be shipped via express post satchel or courier service from our warehouse.

Shipping Methods

Small items that will fit inside a post bag will be shipped by express post satchel.

Shipments that will not fit inside a post bag will be shipped via courier.

Should you have any particular instructions for the delivery of your order, please include them in the space provided during the check out process.

You will receive a confirmation e-mail from us that your order has left our warehouse along with a tracking link for your shipment.

In the unlikely event that transit times are forecasted to exceed reasonable expectations you will be contacted and given the opportunity to cancel your order.

Shipping Adresses

Products purchased through this online store may be shipped to business or residential addresses within New Zealand only.

Please do not list post office boxes.

Contact Us

If you have any questions about shipping or transit times, please contact us "here"